Usage Policy and Disclaimer

By using the Emirate of Makkah Province Portal, you agree to refrain from the following:

• Providing or uploading files that contain software, materials, data, or other information that you do not own or for which you do not hold license.
• Using this Portal in any manner to send unsolicited or commercial emails, or any similar misuse of the Emirate of Makkah Province Portal.
• Providing or uploading files to this Portal that contain viruses or corrupted data.
• Publishing, announcing, distributing, or circulating any materials or information that contain defamation, violate applicable laws, or include pornographic, obscene, morally inappropriate, or otherwise unlawful content through the Emirate of Makkah Province Portal.
• participating through the Emirate of Makkah Province Portal in any activities that are unlawful or illegal under the laws of the Kingdom of Saudi Arabia.
• Advertising—through the Emirate of Makkah Province Portal—any product or service that would place us in violation of any applicable law or regulation in any field .
• Using any means, software, or procedure to interfere with or attempt to interfere with the proper operation of the Emirate of Makkah Province Portal.
• Taking any action that imposes an unreasonable or excessive burden on the Portal’s infrastructure.

Using links to the Emirate of Makkah Province Portal.

• You must submit a specific request and obtain approval from the Emirate of Makkah Province before creating electronic hyperlink to this Portal, framing any of its content, or engaging in any similar activities.
• The Emirate of Makkah Province reserves the right to impose any conditions when permitting the creation of electronic hyperlink to this Portal or any of its content, or when this Portal or any of its content to be displayed within a frame.
• The Emirate of Makkah Province shall not, under any circumstances, be considered to be affiliated with, participating in, or associated in any way with any trademarks, service marks, logos, or any other means used or displayed on websites linked to this Portal or any of its content.
• The Emirate of Makkah Province reserves all rights to block or disable any hyperlinks from any website containing inappropriate, offensive, abusive, obscene, pornographic, indecent, unacceptable, or unlawful content, or any names, materials, or information that violate any law, infringe on intellectual property rights, privacy rights, or publicity rights.
• The Emirate of Makkah Province reserves the right to disable any unauthorized hyperlinks and shall not be held liable for the content available on any other website accessed through this Portal or from this Portal. Except as stated above, it is strictly prohibited to transfer, copy, create hyperlinks to the Emirate of Makkah Province Portal or any of its content, or to display any of its content within a frame.

Hyperlinks to other portals and/or websites are provided for your convenience. The Emirate of Makkah Province is not responsible for the content or accuracy of the portals and/or websites linked, and does not endorse their content. Use of these hyperlinks to access such websites or portals is entirely at your own risk. While we aim to replace broken hyperlinks with active ones, we cannot guarantee that these hyperlinks will function permanently.

The Emirate of Makkah Province makes every effort to review and test the content of this Portal at all stages of production. We advise you to always run antivirus software on any materials downloaded from the Internet. The Portal shall not be held liable for any loss, interruption, or damage to your data or computer that may occur while accessing this Portal or using any materials obtained from it.

The Emirate of Makkah Province Portal, including the services, information, materials, and functionalities available through it, is provided for your personal use “as is” and “as available,” without any representations, warranties, or guarantees of any kind, except for government entities with which we have pre-established usage agreements. We do not warrant or assume responsibility for any interruptions, errors, or breaches that may arise from the use of this Portal, its content, or any websites linked to it, whether known to us or not. Any communications or information submitted by users through this Portal shall not confer any ownership rights or guarantees of confidentiality. Furthermore, any interactive use of this Portal does not grant or imply any rights, licenses, or privileges of any kind to the user.

The electronic services provided by the Emirate of Makkah Province Portal via the Internet, including access to information about various government departments and agencies, are offered solely to facilitate manual procedures. By this، you acknowledge that communications over the Internet may be subject to interception or interference by third parties, and that the Portal does not replace information available directly from official authorities. Administrative requests and procedures must be submitted directly to the competent authorities. Accordingly, use of this Portal is at your own risk. The Emirate shall not be held liable under any circumstances for any loss or damage of any kind arising from your use of or access to the Portal, or from your reliance on any statement, opinion, or announcement on the Portal, or resulting from any delay in operation, communication failures, Internet access problems, equipment or software malfunctions, or the actions or conduct of any person accessing this Portal. By this, you acknowledge and agree that your exclusive and sole remedy for any loss or damage arising from your access to or use of this Portal is to refrain from using or accessing it, or to discontinue its use.

The Emirate of Makkah Province disclaims any responsibility for translations of the Portal’s content made through external sources, whether via translation services, online translation websites, personal translations, or any other translation means. In the event that the Portal’s content or any part thereof is translated, the Emirate assumes no responsibility or liability for such translations or their use. All information, data, and services presented on this Portal are the property of the Emirate of Makkah Province. Accordingly, the content may not be reproduced, copied, printed, or downloaded except for general use or internal use within the Emirate. No part of these pages or their content may be reused, stored on another website, or incorporated into any public or private system for electronic information retrieval without prior written consent from the Emirate of Makkah Province. The Emirate of Makkah Province shall not be responsible for any data or information transferred, copied, or displayed outside the Portal for any purpose in any form and shall not bear any consequences or damages arising from the transfer of the Portal’s content.

By this, you acknowledge and agree not to take any action against the Emirate of Makkah Province or any of its departments and to indemnify and hold them harmless, as well as any authorities, employees, or agents responsible for managing, maintaining, updating, or providing the Emirate of Makkah Province Portal, from any and all liabilities and obligations arising from any claim resulting from your breach of these Terms and Conditions of Use, or any applicable laws, whether in the Kingdom of Saudi Arabia or in the jurisdiction where you reside.

We reserve the absolute right, at our sole discretion, to terminate, restrict, or suspend your access to and use of the Portal without notice and for any reason, a breach of these Terms and Conditions of Use or any other conduct that we deem, at our discretion, to be unlawful or harmful to others. In the event of termination, you will not be authorized to access the Portal.

The materials available on this Portal, including informational graphics and software (the “Content”), are protected by copyright, trademarks, and other forms of Ownership rights. Unless otherwise indicated, you may not sell, license, rent, modify, copy, reproduce, reprint, upload, publish, transmit, distribute, publicly display, edit, or create derivative works from any materials or Content from this Portal for public or commercial purposes without prior written consent from the Emirate of Makkah Province in the Kingdom of Saudi Arabia. Any modification of the Portal’s Content is strictly prohibited. Additionally, all graphics and images on this Portal are protected by copyright and may not be reproduced or exploited in any manner without prior written consent from the Emirate of Makkah Province in the Kingdom of Saudi Arabia.

You hereby agree to submit exclusively to the jurisdiction of the courts of the Kingdom of Saudi Arabia with respect to all claims and disputes arising from your use of this Portal.

The Portal contains electronic forms, as well as forms that citizens, government entities, and institutions can use and download to their own devices, or through which they can inquire about and update their personal data. Additional electronic forms will be added in the future, providing many standard forms in electronic format. Please note the following when using electronic forms: To protect users’ personal data, specific permissions will be granted to each category of users based on the inquiries and updates they are authorized to perform. The Emirate of Makkah Province shall not be held responsible for any incorrect data, although submitted data will be deemed accurate.

• The Electronic Transactions Law issued by the Communications and Information Technology Commission (CITC). .
• Anti-Cybercrime Regulations issued by the Communications and Information Technology Commission (CITC).
• Essential Cybersecurity Controls issued by the National Cybersecurity Authority (NCA).