It is a portal that provides many electronic services directed to beneficiaries whether citizens or residents. One can submit a request, complaint, inquiry, or suggestion, and the concerned authority at the Emirate of Makkah Province will process the submitted transaction and forward it to the relevant sectors. The portal also provides the feature to inquire about submitted transactions and know their latest updates.
It is a portal that provides many electronic services directed to beneficiaries whether citizens or residents. The Tawasul electronic portal offers many services such as projects and tourism services, marriage and family services, land services, prisoner services, case services, Drug Enforcement Services, aid and compensation services, developmental services, clerics and identifiers services, expatriates services, and complaint services.
It is a service that allows tracking transactions established at the Emirate and knowing the latest action taken on them by using the registration number and ID number. Transactions can be inquired about through the following link: https://tawasul.makkah.gov.sa/inquiry
You can contact us through our communication channels:
8002450006
Email
info@makkah.gov.sa
Yes, the Integrated Center seeks to provide prompt services to visitors of the Emirate through coordination with all departments and ensuring quality requirements are met. The center is committed to the following:
- Being present during official working hours from Sunday to Thursday, 07:30 AM to 02:30 PM.
- Receiving requests and providing the beneficiary with a registration number.
- Maintaining confidentiality.
- Responding to all inquiries.
- The waiting time in the reception hall does not exceed 15 minutes.